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Common Questions

• Location & Parking

  Is there car parking at the hotel?

  Yes, we offer 200+ complimentary car parking spaces for customers during their stay. Car parking is also available for £40 per week when pre-booked with your reservation. Cars that are not pre-booked will incur a charge of up to £60 per day and a £60 release fee. Please contact our reception team on  +44 (0)28 94 457000 before arrival to check availability and to add car parking to your booking.

  How far are you from the airport?

  The Hotel is located just a 2-minute walk from Belfast International Airport. Just a short walk across the zebra crossing outside the hotel.

  Are you far from Belfast City Centre?

  We are located roughly a 25-minute drive to Belfast City Centre.

  How can I travel to Belfast city centre?

  There is a 24-hour Bus Service operated by Ulsterbus from the Airport Terminal. A return ticket is available for £10.50. The journey time is approximately 25 minutes. Local Taxis are also available for an approximate cost of £25.00 for similar journey time.

  Do you have a view of the runway?

  No, none of the bedrooms looks over the runway, unfortunately.

• Hotel Services

  What time is check-in?

  Check-in is at 2 pm. Guests must check-in before 12 midnight. Late check-in may be arranged. Please contact our reservations team on +44 (0)28 94 457000 to check availability.

  What time is check-out?

  Check-out is at 12 midday.

  Does the hotel offer an airport transfer?

  No, our hotel is only 50 metres from Belfast International Airport terminal entrance so there is no need to arrange transfers. Hotel staff can arrange for special assistance over to the airport. Please contact reception to arrange this service (subject to availability).

  Are there any car hire companies nearby?

  Yes, all the main car hire companies associated with the airport are within walking distance of the hotel.

  Is there a bus service into the city centre?

  Busses with the number 300 or 300A come every 15 to 20 minutes and can be taken from just outside the airport terminal building.

  Do you operate with a local taxi firm?

  We do have a recommended taxi service at the hotel. Our receptionists will be happy to help arrange a taxi for you.

  Can you advise on the length of time to get through security at the airport?

  The airport recommends you arrive at the airport at least 2 hours prior to your flight.

• Rooms

  Can you hear the airport from the bedrooms?

  No, as long as your window is closed you will not hear any noise.

  Does the hotel have WiFi?

  Yes, Maldron Hotel Belfast International Airport is pleased to offer complimentary WiFi in all public areas and bedrooms.

  Is there room service available?

  Yes, we do have room service available in the hotel 24hrs a day.

• Dining

  What time is breakfast served?

  Continental breakfast is served daily from 5 am, cooked breakfast begins daily at 7 am served until 10 am Monday to Friday and until 10.30 at weekends and bank holidays.

  Do you serve lunch in the hotel?

  Lunch is available daily from 10 am.

  What time is dinner available from?

  Dinner is served from 5 pm to 10 pm daily.

  Do you do bar snacks in the evening?

  Yes, we serve an A la Carte menu in our bar and restaurant which both offer a number of different snack options.

• Booking

  Can I cancel or amend my booking?

  Maldron Hotel Belfast International Airport offers free cancellation up to 2pm on the day of arrival for almost all reservations made on maldronhotels.com or maldronhotelbelfast.com. Some special offers and key dates may specify a special cancellation policy which will be clearly outlined in the terms & conditions.

  Reservations booked via third party websites and online travel agents have their own cancellation policies. Please refer to your confirmation email.

  Will my credit card be charged at the time of the booking?

  Bookings require a credit card for guarantee only unless otherwise stated. For some special offers and specific dates, full payment is required at time of booking but these terms will be outlined in the special offer terms & conditions. For all rooms that are being paid for in cash must be accompanied with photo ID. No rooms will be let unless payment is guaranteed.

  Is it possible to book day rooms?

  Yes, we are pleased to be able to offer Day Rooms. You can book a Day Room from 9am until 3pm. The cost is from £55 per room and is subject to availability. Please contact our reservations team for further information on +44 (0)28 94 457000.

  What age are children for the purpose of hotel packages?

  Children are designated as between 2 and 12 years of age. Children over 12 will be charged as an adult.

• Facilities

  Is the hotel wheelchair accessible?

  Yes, all areas are fully wheelchair accessible.

  Is there a gym or leisure centre on-site?

  No, Maldron Hotel Belfast International Airport does not have any leisure facilities on-site. However, we can recommend the facilities you can use nearby.

  Is the hotel a non-smoking hotel?

  Yes, no smoking or vaping is allowed throughout the entire hotel.