What time is check-in?
Check-in is from 3.00 pm on the day of arrival. Guests must check-in before 12 midnight. In the case of earlier arrival, we try our best to accommodate our guests where possible. Please note that an earlier check-in is subject to room availability and an additional charge may apply. Please contact our reservations team on +44 (0)28 9445 7000 to check availability.
What time is check-out?
Check-out is at 11.00 am on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability and an additional charge may apply. If you plan to avail of a late check-out, please arrange with our reception team during your stay.
Does the hotel offer baggage storage?
Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart. Please ask at reception and a member of staff will assist you.
Does the hotel have WiFi?
Yes, Maldron Hotel Belfast International Airport is pleased to offer complimentary WiFi in all public areas and bedrooms.
Is there a laundry service available?
No, there is no in-house laundry service, but we can recommend a local external company and collection if needs be.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception directly via phone on +44 (0)28 9445 7000 or email email@example.com and a member of our team will be in touch to organise collection or postage if the item is found.
Are pets permitted in the hotel?
No, pets are not allowed in the hotel, with the exception of guide and assistance animals.
Is the hotel reception desk open 24 hours a day?
Yes, our reception desk is open 24 hours a day 7 days a week.
What is the hotel’s smoking policy?
Maldron Hotel Belfast International Airport operates a strictly non-smoking policy within the entire hotel. We do have a designated outdoor smoking area to accommodate guests who smoke. A deep cleaning fee will be charged to guests who are found to be in breach of our no smoking policy.
Is the hotel accessible?
Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, we sell gift vouchers at our reception area as well as online which can be used across various Maldron, Clayton and sister properties for overnight accommodation, dining and leisure facilities (where applicable).
Do you provide printing facilities for boarding passes?
Yes, we have printing facilities available at reception and a member of our team can assist with printing your boarding passes. We do ask that the attachment is emailed to firstname.lastname@example.org.
Does the hotel offer currency exchange?
No, but there is a currency exchange shop available in the airport terminal (just a 2-minute walk from our hotel).
Do you supply travel adapters?
Travel adapters are not provided as a standard, but if you ask at reception we will try our best to facilitate or guide you on where to purchase these closeby.
Does the hotel offer gym or spa facilities on-site?
No, Maldron Hotel Belfast International Airport does not have any leisure facilities on-site. However, we can recommend the facilities you can use nearby.
Can you advise on the length of time to get through security at the airport?
The airport recommends you arrive at the airport at least 2 hours prior to your flight.